Billing Process

1

The provider logs in and enters their patient and operation data.

Free
OR

The provider sends their billing sheets to be entered on their behalf.

1% Fee
2

Invoices are generated by Surgeonline’s Invoice Calculation Engine and transmitted electronically via Medicare’s ECLIPSE Online Claiming System to Medicare, DVA and the Health Funds. Surgeonline posts paper invoices to WorkCover Agencies, Motor Accident Authorities, Third Party Insurers and Patients as necessary.

2% Fee
3

ECLIPSE Status and Processing Reports are retrieved and displayed automatically for all ECLIPSE claims. The Processing Reports indicate the amounts that will be paid by the debtors along with any relevant explanatory notes.

4

Remittance advice is electronically retrieved as debtors make their payments via ECLIPSE. Payments are automatically logged against the relevant accounts. An intuitive Payments Received interface allows remittance advice received in the mail for paper invoices to be logged quickly and easily.

5

Receipts are automatically generated and posted by Surgeonline whenever payments from patients are logged.

6

A dedicated Reports interface linked in to the payments system allows outstanding invoices to be quickly identified. These can be resubmitted if necessary free of charge.

7

The provider chases any outstanding accounts .

Free
OR

With a single click, the provider refers outstanding accounts to the Surgeonline office for debt collection.

$30 Fee
8

When outstanding accounts are paid, the provider logs the payments via Surgeonline’s Payments Received interface.

9

Financial summaries broken down by financial year, month and day are available at any time via Surgeonline’s Accounts interface.

10

Surgeonline sends the provider an itemised account at the end of each month for the above services.

All fees quoted are exclusive of GST